METRO: expected failure, or, 'get your act together, fool.'?

In the Chron today: Commute takes minutes in car but hours on Metro

Who will bring the change? They've had millions, and millions of complaints. What an intimidating job: Here I am, I propose this and this route, that and that new route, but am I willing to risk it-- would I be able to endure all the stones casted upon me? But you know, there has to be some iron-gutted individual out there, who hears all these 200 + comments (look at the article!), and says, Here, these are the changes that must be made.

It's one of the reasons why I wouldn't mind staying in Houston (or at least, continue to ask of its wellbeing)-- to see how much change ten years, or twenty years will bring. Will city-flight be reversed, or strengthen? Will Downtown continue to be a ghost-town after 5 o'clock, Monday thru Friday, and all weekend, on that matter? Will METRO reestablish more time-efficient (and ultimately, fuel-efficient) bus and rail routes?

How nervous they must be...

I only hope they know what they are doing.